This page contains answers to common questions , along with some
tips that we have found useful and presented here as questions.

  1. How do I make a reservation ?
  2. When should I make a reservation ?
  3. What happen if I want to cancel my reservation ?
  4. Where is the hotel located?
  5. What other services do you provided ?

How do I make a reservation ?

To make a reservation you can call or email us directly at the phone number and Email address provided in the main page. You can also fill out a Reservation Form and send it to us. For Security purpose, No Credit Card is required when you submitted the form. However, when we call or email you to confirm the reservation, we might need your Credit Card to reserve the room.

When should I make a reservation ?

Please try to make your reservation as soon as possible, to be sure that you get the type and number of room you want. It is also cheaper if you reserve far in advance

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What happen if I want to cancel my reservation ?

If you cancel your reservation at least 7 days before your intended to stay, there is no charge for that. However, if you cancel less than 7 days before your intended to stay or you never show up, there will be charge of 1 night rate for every three night that you reserve.

Where is the hotel located ?

The hotel is located in the heart of Phnom Penh city and close to all the recreational area. The road is paved and the transportation is reliable. It located in the richest, safest, and finest region of the city.

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What other services do you provided?

We are a midsize hotel owned and operated by a family. We always try to accommodate our guests beyond their needs to make them happy. We will try to arrange any needs that our guests might need like tour, airplane ticket, taxi, pick up and drop off at the airport, etc.

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